Privacy Policy


Privacy Policy

Last change: 12/07/2019

1. Information about the collection of personal data

Hereafter, we inform about the collection of personal data when using our website. Personal data is all data that is personally related to you, eg. Name, address, e-mail addresses, user behavior.

As we are the controller for data processing, we have implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, Internet-based data transmissions can in principle have security gaps so that absolute protection can not be guaranteed. For this reason, every person concerned is free to submit personal data to us in alternative ways, for example by telephone.

2. Name and address of the controller

Responsible in terms of the General Data Protection Regulation (DSGVO / GDPR), other force in the Member States of the European Union Data Protection Act and other regulations with data protection law nature is:

Zendri GmbH
Managing Directors: Jens Wessel, Niklas Bädorf, David Barthel
Stadtwaldgürtel 43, 50935 Cologne, Germany
Telephone number: +49 (0) 221/997 836 22
E-mail address: info@billoid.com
Website: www.billoid.com

3. Your Rights

3.1 You have the following rights with respect to the personal data concerning you:

  • Right to information,
  • Right of correction or deletion,
  • Right to restriction of processing,
  • Right to object to the processing,
  • Right to data portability.
3.2 You also have the right to complain to a data protection authority concerning the processing of your personal data.

4. Collection of personal data when visiting our website

4.1 In the case of merely informative use of the website, ie. if you do not register or provide us with information otherwise, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure the stability and security (legal basis is Art. 6 (1) sentence 1 GDPR ):

  • IP-Adress
  • Date and time of the request
  • Time difference to Greenwich Mean Time (GMT)
  • Content of requirement (concrete site)
  • Access status/HTTP-Statuscode
  • transmitted amount of data
  • Origin website of the request (referrer)
  • Browser
  • Operating system and its interface
  • Language and version of the browser.
4.2 In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and by which the body that sets the cookie (here through us) receives certain information. Cookies can not run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

4.3 Use of cookies

4.3.1 This website uses the following types of cookies, the scope and operation of which are explained below:
  • Transient cookies (see 4.3.2)
  • Persistent cookies (see 4.3.3).
4.3.2 Transient cookies are automatically deleted when you close the browser. They include in particular the session cookies. These cookies store a so-called session ID, which can map various requests from your browser to the common session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

4.3.3 Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

4.3.4 You can configure your browser setting according to your wishes and, for example, reject the acceptance of third-party cookies or all cookies. Please be aware that you may not be able to use all features of this site.

4.3.5 We use cookies to identify you for follow-up visits in case you have an account with us. Otherwise you would have to log in on each visit.

4.4 We offer you the opportunity to contact us by e-mail and / or via a contact form. In this case, the information provided by the user will be stored for the purpose of processing your request. A passing on to third parties does not take place. A comparison of the data collected with any data which may have been collected through any other components of our site, is also not done.

4.5 In case of registration we will store your IP address and the already entered data as soon as the registration process is started.

4.6 The controller will only process and store your personal data for as long as necessary to achieve the purpose of the storage. In addition, such storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible for processing is subject.

As soon as the storage purpose is removed or a storage period prescribed by the aforementioned regulations expires, the personal data is routinely blocked or deleted.

5. Newsletter

5.1 With your consent, you can subscribe to our newsletter, which informs you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

5.2 For the signup to our newsletter, we use a double opt-in procedure. This means after you have registered, we will send you an e-mail to the e-mail address specified in which we ask you to confirm your wish to receive the newsletter. If you do not confirm your registration within [24 hours], your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to inform you about possible misuse of your personal data.

5.3 The only requirement for sending the newsletter is your e-mail address. [The indication of additional, separately marked data is voluntary and is used to be able to address you personally.] After your confirmation, we save your e-mail address for the purpose of sending the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.

5.4 You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the cancellation by clicking on the link provided in each newsletter e-mail, by e-mail to [newsletter@billoid.com] or by sending a message to the contact details provided in the imprint.

5.5 We point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the emails sent include so-called web beacons or tracking pixels that represent one-pixel image files stored on our website. For the evaluation, we link the data mentioned in No. 4 and the web beacons with your e-mail address and an individual ID. The data is collected pseudonymised exclusively. The IDs are not linked to your other personal data, a direct personal reference is excluded.

5.6 You can object to this tracking at any time by clicking on the separate link provided in each e-mail or informing us via another contact information. The information will be stored as long as you have subscribed to the newsletter. After opting out, we store the data purely statistically and anonymously.

6. Use of Google Analytics with anonymization function

This website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA; "Google"). The use includes the operating mode "Universal Analytics". This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID, thus analyzing the activities of a user across devices.

Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. We use Google Analytics on our website with an IP anonymization feature. In this case, your IP address will already be shortened and thus anonymised by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. Google will use this information to evaluate your use of our site, to compile reports on our website activity, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google..

Google does not claim to link your IP address to any other data provided by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.

In these purposes, our legitimate interest lies in the data processing. The legal basis for the use of Google Analytics is § 15 para. 3 TMG or Art. 6 para. 1 lit. f GDPR. The data sent by us and linked to cookies, user IDs (eg user ID) or advertising IDs will be automatically deleted after 14 months. The deletion of data whose retention period has been reached is done automatically once a month. For more information about Terms of Use and Privacy, please see https://www.google.com/analytics/terms/de.html bzw. unter https://policies.google.com/?hl=de.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note, if you do this, you may not be able to use all the features of this website to the fullest extent possible.

In addition, Google offers a deactivation option for the most popular browsers, giving you more control over the data Google collects and processes. The activation ("opt-out") prevents the collection of your data when visiting this website in the future. To prevent Universal Analytics tracking across devices, you must opt-out on all systems you use. Activation does not prevent information from being transmitted to us. For more information about Google's opt-out option and to enable this option, please visit the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

7. Use of Social-Media-Plug-Ins

We are currently using the following social media plug-ins: Facebook, Twitter, LinkedIn. We use the so-called two-click solution. This means that when you visit our site, initially no personal data is passed on to the providers of the plug-ins. The provider of the plug-in can be recognized by the logo icons. We give you the opportunity to communicate directly with the provider of the plug-in via the button. Only if you click on the highlighted field and activate it, the plug-in provider receives the information that you have accessed the corresponding website of our online service. In addition, the data referred to in point § 4.1 of this declaration will be transmitted. In the case of Facebook, according to the respective providers in Germany, the IP address is anonymized immediately after collection. By activating the plug-in, personal data will be transmitted by you to the respective plug-in provider and stored there (with US providers in the USA). Since the plug-in provider carries out the data collection, in particular via cookies, we recommend that you delete all cookies before clicking on the box grayed out via the security settings of your browser..

We have no influence on the collected data and data processing operations, nor are we aware of the full extent of data collection, the purpose of the processing, the retention periods. We also have no information regarding the deletion of the data collected by the plug-in provider.

The plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the formation of these user profiles, whereby you must contact the respective plug-in provider to exercise this. The plug-ins allow us to interact with social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 lit. f GDPR.

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider. If you press the activated button and for example, if you link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend logging out regularly after using a social network, but especially before activating the button, as this will prevent you from being assigned to your profile with the plug-in provider.

For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy statements of these providers, which are provided below. There, you will also find further information about your rights and settings options for the protection of your privacy.

Addresses of the respective plug-in providers and URL with their privacy notices:
a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information for data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
b) Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy. has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
c) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy. LinkedIn has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

8. Integration of Google Maps

8.1 On this website we use the service of Google Maps. This allows us to show you interactive maps directly on the website and allow you to conveniently use the map feature.

8.2 By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under § 4.1 of this declaration will be transmitted. This is done regardless of whether Google provides a user account that you are logged into, or if there is no user account. When you're logged into Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.

8.3 For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. There, you will also find further information about your rights and setting options for the protection of your privacy: http://www.google.de/intl/de/policies/privacy. Google processes your personal data also in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

9. Use of Pipedrive LeadBooster Chat

9.1 This website uses the "Pipedrive LeadBooster Chat" service, provided by Pipedrive, Inc. (460 Park Ave South, New York, NY 10016, USA), henceforth called "Pipedrive".

9.2 This service, henceforth called "live chat", provides a chat, which enables the website user to easily approach the Billoid team ("we", "us") in order to schedule meetings, ask questions about the product, or contact us for any other purpose. Depending on the availability of a Billoid sales & support team member, the user will be connected either to such team member, or to a chat bot.

9.3 By visiting the website, Pipedrive receives the information that you have accessed the website. In addition, the data mentioned under § 4.1 of this declaration will be transmitted.

9.4 In all situations mentioned under § 9.2 of this declaration, the user might be asked to enter personal information, which will then be stored by Pipedrive. Purpose of this data collection is the gain of better knowledge about the user's needs as a potential client or partner, and the option to contact the user regarding this topic.

9.5 Pipedrive uses cookies to store status information of the user's chat session, specifically (but not solely) when interacting with the chat bot. The user can at any time dissent with the usage of those cookies by deactivating the general use of cookies through the respective setting of their browser. However, we want to point out that some website features, as well as the overall experience of using the website may be impacted, if cookies are disabled. See § 4.3 of this policy for more information.

9.6 Legal basis for the use of the live chat is Art. 6 para. (1) lit. f GDPR for direct interaction between a (potential or existing) client or partner, and us. The additional chat bot enables the user to initiate such interaction also outside business hours.

9.7 Pipedrive has submitted to the EU-US Privacy Shield. You can find more information on the EU-US Privacy Shield at the following address: https://www.privacyshield.gov/EU-US-Framework